Super Triton
Named after Neptune's largest moon, this smart mail management application integrates AI to manage your mail archives.
Overview
Super Triton is a web-based application designed to assist institutions in managing various types of correspondence, such as incoming mail, outgoing mail, and disposition flows. The application also provides features for centralized user and role management.
Powered by artificial intelligence (AI), Super Triton can automatically read the content of letters using OCR, create content summaries, and provide relevant disposition suggestions.
Super Triton also connects with WhatsApp and email services to simplify the process of sending and receiving mail. Correspondence from external parties sent via WhatsApp will be automatically processed in the background for further analysis.
This combination of features makes Super Triton a comprehensive solution for more efficient, modern, and intelligent correspondence management.
Objectives
Increase Efficiency: Drastically reduce the time required to process, distribute, and archive letters.
Automate Manual Tasks: Eliminate manual data entry and classification through AI.
Improve Traceability: Provide a clear, auditable trail for every letter and disposition.
Enhance Communication: Ensure timely delivery of information to relevant personnel through real-time notifications.
Centralize Management: Create a single, secure platform for all letter-related activities.
User Personas
Admin Staff (e.g., "Ani"): Responsible for the daily processing of all incoming and outgoing letters. Her primary goal is to perform these tasks quickly, accurately, and with minimal manual data entry.
Manager / Department Head (e.g., "Budi"): Receives letters for review, makes decisions (dispositions), and approves outgoing letters. He needs to be notified instantly and be able to act quickly, often via mobile.
System Administrator: Manages user accounts, configures roles and permissions, and oversees system settings.
Features & Requirements
Core Workflows
The application is built around three primary workflows:
Incoming Letter Management
Handling all letters received from external parties.
Outgoing Letter Management
Managing the creation and sending of letters to external parties.
Disposition Management
A sub-process of Incoming Letters for internal instruction, delegation, and follow-up.
User Stories & Features
Incoming Letter Management
As an Admin Staff, I want to add new incoming letters using the most convenient method, whether it's one-by-one, in bulk, or directly from my phone.
As any user, I want to view a dashboard and searchable list of all incoming letters relevant to me or my department.
Outgoing Letter Management
As a staff member, I want to upload an existing outgoing letter, attach the document, and submit it through a simple workflow.
As a Manager, I want to receive a notification for an outgoing letter.
Disposition Management
As a Manager, upon receiving a letter, I want to create a disposition to instruct my staff on the required follow-up actions.
As a staff member, I want to receive a disposition notification and be able to update its status as I complete the assigned tasks.
As a Manager, I want to easily track the status of all dispositions I have issued.
AI Core Functionality
Intelligent Data Extraction
The AI will use OCR and pattern matching to automatically extract key data from letter documents, including Letter Number, Date, Sender, and Subject.
Automatic Classification
Based on content analysis, the AI will suggest or automatically assign a Category (e.g., Invitation, Invoice) and Nature (e.g., Urgent, Confidential).
Recipient Suggestion
The AI will analyze the letter's content to suggest the most relevant internal user(s) or department(s) for disposition.
Integrations & Notifications
The system will be integrated with WhatsApp and Email APIs to send automatic notifications for key events, including:
Assignment of a new incoming letter or disposition.
A request for outgoing letter approval.
Updates on the status of a task or disposition.
Roles & Permissions Management (RBAC)
Super Triton implements a dynamic Role-Based Access Control (RBAC) system. Administrators can create custom roles (e.g., "Admin Staff," "Manager") by combining the granular permissions listed below.
List of Available Permissions:
User Management:
view_user,add_user,edit_user,delete_user,audit_userRole Management:
view_role,add_role,edit_role,delete_roleIncoming Letter & Disposition:
view_incoming_letter,add_incoming_letter,edit_incoming_letter,delete_incoming_letter,audit_incoming_letter,view_disposition,add_disposition,delete_disposition,audit_dispositionOutgoing Letter:
view_outgoing_letter,add_outgoing_letter,edit_outgoing_letter,delete_outgoing_letter,audit_outgoing_letterSystem Settings:
view_whatsapp,add_whatsapp,edit_whatsapp,delete_whatsapp,view_category,add_category,edit_category,delete_category
Non-Functional Requirements
Technology Stack
Laravel 12 – Web
Tailwind CSS – Utility-first CSS framework
MySQL – Relational database
Gemini - AI Agent
Competitive Landscape & Differentiators
An analysis of the current market reveals key opportunities for Super Triton to excel. Our core differentiators lie in superior intelligence and user convenience.
Incoming Letter
Manual Input
Yes
Yes
Yes
Yes
Extract with AI
Yes
No
No
No
Bulk Import
Yes
No
No
No
Input via Whatsapp
Yes
No
No
No
Whatsapp Notification
Yes
No
Yes
No
Outgoing Letter
Whatsapp Notification
Yes
No
No
No
Disposition
Whatsapp Notification
Yes
No
No
No
Approval
Yes
No
No
Yes
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